Lack of communication from Janet. She claims she emailed the invoice & was very rude about it. When given the invoice # that was text to my maintenance tech, she says oh, I was only texting this one.

Hard to actually talk to someone at Mr. Appliance. Finally able to schedule a service tech & they showed up on wrong day. Now we can't get them to answer a call. Worst customer service from the Dothan

Have used them several times for different appliances over five years. They have always done quality work and always neat and clean up any mess they may have created. My only complaint is they want to