The actual engagement at Warby Parker ib Madison was fine. But when I called to check (weeks later) on where my glasses were, the corporate phone bank people would not provide any help without "verify

Excellent customer service! Heidi was exceptional in paying attention to our needs. Glasses were purchased about 20 months ago but she did adjusting, cleaning and gave me recommendations for next step

We have been customers for years and had fine experiences. The last two visits getting glasses for our 8 year old son we encountered a woman named Daisy and we're not only unhappy, I have never writte