Xi'an North Railway Station Administration Center Mercure Hotel

Xi'an North Railway Station Administration Center Mercure Hotel

About

The MERCURE XIAN NORTH provides a great place for travelers to relax after a busy day. Visitors to Xian will find that the MERCURE XIAN NORTH is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 2km from Xian North Railway Station and 25km from Xian Xianyang International Airport. Transportation around the city is also convenient, with Beiyuan Metro Station within walking distance. Seeing Xians sights from this hotel is easy with Xian Indoor Stadium, Xian City Sports Park and Dahan Xuanpingli Scenic Area all close by. In their spare time, guests can explore the hotels surroundings. This Xian hotel offers parking on site. Theres never a dull moment at this hotel, our guests indicate that the facilities are excellent. Perfect for those working on the move, this hotel caters to a large number of business guests.

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Ratings & Reviews

4.8
(1,111)
最近四年来西安,每次都住北站美居酒店。累计也有好几十晚了。但以后不住住了。这次被赶出了酒店。不太愉快的经历!预计出差4天左右,10月7日-10月10日。于是定了三晚,7日入住,10日离店。10日早上,发现还需再住一晚,但是商旅预订,显示满房了。和前台沟通是否能续住。前台答复:应该没问题,陆续会有房间出来,让我先不要退房,中午给我打电话,让我下单。于是我东西也没有收拾,离开了。中午酒店给我电话,说房间有了,但是没法在网上下单。我问为啥,答复说网上下单,可能比较贵,本来340的房间,变成了520。涨了50%多。今天才周四啊。和我一起的同事,提前一天续订的,都没有涨价。还是原价340。酒店人说,可以按照原件给你,但是只能线下支付。房间不用退。我说明明有房间,他们在后台把价格改下,我在线上立马下单了,不就行了。酒店答复,不行。线下300多没问题。不同意就线上买。我说,那我的行李怎么办,酒店告知,可以打包放前台,有空来拿。于是,晚上,我去拿了。现场问前台,为啥线下可以原价,线上就不行呢。酒店答复,就是这样的,没办法。这会房间还有的,你线下仍然可以300多定,可以开发票。但是我们公司的原则就是用商旅平台定酒店啊。沟通无果。拎箱子走人。如果你们一开始就说,没有房间了,必须退房,那也是很正常的啊。又让我别退,又不让我线上原价下单。这种体验感非常糟糕!酒店环境可以打4分。但是这个服务,打1分,都算高的。带着有色眼镜,去看待客人。非常糟糕!
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216753****
Last year
非常惊喜的酒店,晚上11点多到的火车站,自己只有一个人酒店也派了商务车来接站,虽然定的无早也送了早餐券,到房间后有贴心小礼包,法式装修风格很喜欢
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_WeChat29289****
Last year
酒店离西安北站很近,有免费接送站服务,大概10分钟左右车程,需提前预约。附近有肯德基、便利店等,蛮方便。房间内部设施齐全,智能马桶,淋雨器水量很大很不错。这次是带小朋友一起出行,能拼床还蛮好的。如有下次西安游,会考虑再次入住。
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sandychou
Last year

Good to Know

Free Wi-Fi
Fitness Center
Parking
Meeting Rooms
Dining
Laundry Service
Luggage Storage

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