We've been waiting for 20 minutes (updated) and finally got our hot fudge sundae but they took forever

Horrible, Horrible customer service. I went in to place an order and I needed assistance with the machine, so I could pay. I pushed the button for assistance and nobody came to help. I literally could

Will never go to McDonald's again. Must put your own order in a kiosk that does not work well. Pressed the button for assistance. No one came. Asked an employee that was walking by who seemed quite pu