ESTEE LAUDER (Hangzhou Tower Shopping City Block A Shop)

ESTEE LAUDER (Hangzhou Tower Shopping City Block A Shop)

Personal Care Items Shop · Gongshu, Hangzhou, Zhejiang
HOURS
Closed
DIANPING
(250)
3.3

Ratings & Reviews

3.3
(250)
看到满屏差评@杭州大厦购物城 @点小Mall 并且都是雷同的那种表述 确认自己的遭遇不是偶然 As we know The attitude is eveything The experience is terribly awesome and uncomfortable when I met a saleswoman with short hair . First of all, I was not late for the appointment Secondly' She talked to me impatiently and even taught me to be considerate for the so-called next customer while there was no one waiting for the sercive after me actually. She explained loudly and noisely she couldnt provide the whole service for me becoz the time limited. Last but not least, she did half for me but didnt dare to click the end and feedback button on the PC becoz SHE KNEW THE ATTITUADE IS BAD . [抓狂][抓狂]To avoid the low mark from the customer which is not good for her, she missed the process deliberately . 第一次在杭州大厦遇到嘎副样子的sales真的是a.big shock 这家是雅诗兰黛专柜 A座进去一楼 这服务不是薅羊毛 是你们品牌给的 觉得影响你们做业绩可以向上反映 没有必要不服不满转嫁到客人 客人没有迟到,就算预约时长到结束点不足15分钟,不至于这个态度方式吧?! 好为人师,张嘴就来:你要要换位思考一下!😓🤧🤮这种沟通都来了🧐 这总共十五分钟的事情,体验了解下产品罢了,也不求什么惊人体验,这种感受只能直接劝退了。 当个客人也要小心翼翼了,胆子小,害怕😨 😅😅😅🤣🤣🤣 🤪🤪🤨🤨Perhaps真的众所周知服务不好 所以小护理的余位很多吧??? [尴尬][尴尬][尴尬]心理阴影都要搞出来来了 [大哭][大哭][大哭] 难怪说银泰好银泰美妆厉害,事出有因。
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ch*******ui
6 months ago
预约了护理的体验,因为有事所以晚了点到柜。进店后跟店员说明了情况,店员直接说迟到了就不能体验,因为当下时段预约了别的顾客。虽然迟到了是我的问题,但是之前在别的柜台遇到类似情况柜员都是会尽量帮忙协调的。而且店员撒谎哦,最晚提前一天预约,而我是前一晚才预约的,体验当晚所有时段都没有人约诶🤥我在附近逛了逛别家店,三十分钟内也没有别的客人来体验喔🤥
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zy*****19
7 months ago
预约了雅诗兰黛美容坊护理就忘记了。还好美容师海艳提前打电话提醒,起床就过来了。新的美容坊还是第一次来,比原来在杭州大厦宾馆楼上的美容坊装修环境好多了,而且lamer、Cpb、lp美容坊都集中在这里了,找起来也方便。 护理用得白金系列产品,海艳手法也很好,舒服得睡过去了[偷笑]
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神秘**小姐
Last year

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