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Shangri-La Hotel Hangzhou

Shangri-La Hotel Hangzhou

杭州香格里拉饭店
Luxury Hotel · Xihu, Hangzhou, Zhejiang
TRIP.COM
(4.6K)
4.5
COST
¥787+

About

Shangri-la, Hangzhou is located along the north shore of West Lake on Beishan Road, and it is located in the UNESCO World Heritage Site. The hotel occupies 40 acres of rolling hills and lush greenery. There are many famous West Lake scenic attractions that are within a short walk. The hotel is a 5 minutes drive from downtown, a I5 minutes drive to the railway station and 45 minutes to Hangzhou Xiaoshan International Airport. The ideal location makes it the finest place for business and leisure travelers.The hotel has 198 beautifully appointed guestrooms and suites located in the West Wing. Horizon Club rooms are tastefully designed to complement the beautiful natural setting, and it dedicates to provide to all business and leisure guests with a comfortable enjoyment.From an intimate conversation to a large banquet, the restaurants at Shangri-La, Hangzhou present an array of dining options ideal for any occasion. Sample the dynamic international buffet at Coffee Garden, authentic Hangzhou cuisine complemented with a Cantonese selection at Shang Palace.Shangri-La, Hangzhou offers a wide range of facilities for conferences and social functions..The hotel offers a superbly equipped Fitness Centre, steam bath. Outdoor tennis courts are also available.

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Ratings & Reviews

4.5
(4,579)
总体评价:超出预期,有美感,有温度,有沉淀。不愧为接待国外要员的老酒店,训练有素。优点:建筑精美,房间面积大,南面看出去是西湖。内部装修虽老,但是有品位,挂画都是真画。房间内有超大的行李架,可以并排放2个小行李箱。有房间顶灯,照明好。洗手间门有全身穿衣镜。洗澡水热水很快,且温度适宜。小冰箱制冷好。一次性拖鞋质量好。有插电卡,不用额外占用门卡。工作人员服务热情,见面打招呼。我们在东门进来,还叫了接驳车送到西大堂。早餐种类丰富,且厨艺很好。需要改进:建议马桶卷纸旁边设置一个手机架;床垫支撑力不足可能老外喜欢软床,中国人喜欢硬床;枕头偏软,建议更新一批乳胶枕。免费旅拍:摄影技术特别好,修图也快,只要半小时。但是工作人员由于上班时间太长,特别疲惫,服务态度略有敷衍,希望能降低工作人员工作时间,提升服务耐心,给顾客旅游留下好印象。另外吐槽一下,照片加一张收费太高,可以减半,这样旅客可能会多选很多张,大家彼此都满意。
匿名用户
18 days ago
位置:极佳,临近孤山西冷桥和岳庙、曲院风荷、苏堤景点,早上在孤山看日落或晚上杨公堤骑车岳庙那里有公交车7路可直达灵隐寺总站。服务:每位服务人员都很好,走廊中遇见会问好,礼宾小哥主动搬行李。后来我去住湖滨君tai,服务人员除了checkin有交流,其他一律对客人是视而不见的设施:房间设施略陈旧,但是维护的算是不错了,淋浴水非常冲很解乏,房间有个阳台。总体来说,性价比甚高,推荐
panda0402
Last month
杭州最佳的位置,出门就是苏堤。房间非常宽敞干净舒适,环境非常安静,服务无可挑剔,员工训练有素,感受到出自内心的关切。设施略陈旧,但是几十年来仍能维护完好实属不易。下次来杭州一定是首选。非常好的体验。在此衷心感谢酒店员工的服务。
M881675****
Last month

Good to Know

Free Wi-Fi
Fitness Center
Parking
Dining
Laundry Service
Smoking Allowed
Luggage Storage

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