Suzhou Marriott Hotel

Suzhou Marriott Hotel

Five-star Hotel · Gusu, Suzhou, Jiangsu

About

Located in the heart of the ancient city, Suzhou Marriott Hotel is a landmark building in the Gusu district with a quiet location. The hotel is conveniently located with 10-minute walk from Metro Line 1 West Ring Road Station and Tongjing North Road Station, 8-minute drive from West Ring Elevated Entrance, 10-minute drive from Suzhou Railway Station, 30-minute drive from Suzhou North Station, 40-minute drive from Sunan Shuofang Airport, and 80-minute drive from Shanghai Hongqiao Airport, making it convenient for travel.

MoreLess

Ratings & Reviews

4.6
(1,119)
房间布局合理,由于窗大,感觉很舒适,每天都有送水果,香皂和护手霜都是用精油做的,很好用很润,房间安排在37楼,电梯很安静也很快,自助早餐样品丰富,比较精致。
More
Liang yun
Last Week
酒店看着感觉非常旧,门头也很小,房间手动的坐便器,老式的吹风机,完全没有五星级酒店应有的大气,一走进酒店一股潮湿气息扑面而来,第一次前台给了朝北的亲子房,又潮又阴冷,通过多次致电协调换回了原来预定的房型,前台响应速度非常差,说是已经有同事来房间帮忙处理了,但是在房间等了半天都没见人影,实在受不了房间的味道,只能拖着行李箱带着孩子又下楼去到前台才得以解决!既然有房为什么美曰其名说是给升级了呢?是因为这种房型卖不掉吗?如果不提出意见的话,是不是就可以把热门房型留下备用了呢?酒店的这种做法让人觉得很不上台面! 整个入住过程从前台到早餐基本没有服务可言,一进房间就发现拖鞋篮里不知哪位住客掉落的长长的头发!用餐时倒厨余的餐车离桌子一步之隔,又脏又臭,入座时要了一杯美式,然后就没有然后了,水果档厨师一手戴着蓝色塑胶手套抓切好的水果,又同样用这只手去拿了脏的塑料筐,其间酒店价格也让人看不懂,入住当天竟然比提前预定便宜了将近900元,虽然致电携程已妥善处理问题,但是携程客服的回复也很让人无语,因为我定的是代理的房间,代理让携程转告我,让我自己去跟酒店沟通处理,那要你携程何用?让我觉得自己的金钻会籍完全就是一个纯纯的大冤种,反正酒店服务、设施与价格完全不匹配,如果不是因为周深演唱会入住,绝对不会再有下次了!个人认为永利广场的全季酒店又新又近又实惠,万豪完全不推荐!
More
ADA-郑
Last Week
满意双人行政酒廊欢乐时光小型自助晚餐及酒精饮品还可以在48吃饭
More
M249036****
15 days ago

Good to Know

Free Wi-Fi
Fitness Center
Spa
Swimming Pool
Parking
Meeting Rooms
Dining
Free Wi-Fi
Fitness Center
Spa
Swimming Pool
Parking
Meeting Rooms
Dining
Laundry Service
Luggage Storage
More

Similar Places Nearby

Details