We had a Delta Companion certificate expiring at the end of January and decided to make our 1st trip ever to Palm Springs. I researched the hotels (mainly Hilton and IHG) since one of us is Diamond i.

Had a blast nice wonderful, clean luxurious place to stay walked around downtown Palm Springs ate at a nice restaurant. Food was A1 drinks was a one rode the triumphnice place to eat on the top of the

If I could give a zero stars, I would. Worst experience I’ve ever had. Check in is at 4 and arrived at 7 pm. Was told my room was not ready. Asked for a late check out and kept they telling me to call