We visited Banfield in Destin, FL expecting a basic check-up and urine test for our dog, but ended up being charged over $500 without being informed or asked for consent. No one called us to approve t

Groomers insisted on rabies certificate even tho we are in there computer and dog has rabies tag on him. They could have told us this before we sat there for 15 minutes to have his nails clipped. We d

Arranged a 1000 am appt for my dog to be groomed. Arrived early for check in. I told the asst what I wanted and I asked about how long it would be. She said she was waiting for another cutter to arriv