The customer service at his location is usually great, and as we all know its not like going to PE for great Chinese food. If food and service are both meh then there really isn't a reason to return.

Update: What a pleasant turnaround. Went for dinner with a coupon and they had plenty of food, if they didn't they were happy to make it for us. I got the orange chicken and the Beijing beef. My wife

Came here to use up our coupons. My husband had a BOGO 50% off & I had my separate Birthday coupon. Luckily, there was a guy there that knew what was goin on because the girl cashier had no clue! He w