Evening staff was helpful but clearly there is communication issues between housekeeping and front of the house as well as maintenance in front of the house. First room I was given housekeeping had no

woke up to something crawling on me and it was a damn roach!!! i got up to kill it and it ran under the bed and when i moved the bed there was more! IMMEDIATELY packed my stuff and went to the front..

Pool is closed for an unknown amount of time. this was not disclosed until after we were charged and checked in. We chose the hotel because of the outdoor pool and now stuck on vacation in 90+ degree