Put a human available for needed questions. I spent 45 minutes calling different numbers and the system says "to speak to a representative please stay on the line". Then it tells you to go online and

Had a chip on my windshield repaired by safelite on 925 NW 6th Ter Ocala fl. 34475. Worst experience ever. I was not explained the repair process at all. was only told that the repair would look like

Could have been better. On time, reasonable, professional and just perfect. Was done in my driveway by a mobile mechanic, who showed up exactly on time.