I worked with Frank Sardina at the Buffalo office and I couldn't be happier with his expertise and experience. Although I have purchased a home before it was not in NY. Frank was able to walk me throu

called today to get my 1098. First person at the Rochester office had no idea whom to talk. Tried three other locations, two did not answer at all. Third location answered and put me into voice mail.

I have never experienced a more disorganized and seemingly insincere service. I was in the dark the entire process unless I hounded multiple people for answers. I anticipated buying a house would be s