I always see this Wetzel's Pretzels by the women shoes department inside Macys but had never gotten any pretzels there. Today I noticed the sign saying "fresh baked throughout the day" so I thought I'

It's located on Level 2 - Women's Macy's right by finish line/Women's shoe section. It's not in Macy's Men. Delicious pretzels just odd location.

went today to get a pretzel and it was thin, dry, burnt, plain, you name it. the asian guy working DOES not know how to make a pretzel, bad service, bad food, horrible