I purchased a "Made in Canada" sectional couch from The Brick, and within the first couple of months the material began pulling. That's where the nightmare started. Trying to open a support ticket was

1-star review Extremely disappointed with The Brick's insurance service. I purchased a sofa and chair from The Brick and paid for insurance that was supposed to protect my furniture. On August 5, 2025

I dealt with Patrick at the Upper James location and he was great. Wasn't pushy at all, was very helpful. I would recommend to deal with him. Tracy