I have always been a fan of this brand, but even more so after my shopping experience today. I came into the Hayes Valley location and was greeted by both of the Aesop team members. I told them I was

I actually haven't had the experience of being treated with distain in a retail shop in a very long time, but.. man.. I have skin allergies but I was in the store looking at ingredients on their hand

Came by during posted business hours and no one was there. Note said back at a time 30 min later today. I drove to Hayes valley for this. Reasonable if the employee needs some time off each day, but s