We bought a recliner and they ofer the delivery in 4 days, went the delivery arrived it was different recliner, we did not accept and when I called, the only answer was " We do not have that recliner

Bought a recliner for $2400, they delivered a totally different one, I refused it. I called my sales person. He never got back to me. They finally refunded my money. Disappointing customer follow up.