If I could give Volkswagen zero stars, I would. My experience with VW and its warranty process has been one of the most frustrating, disappointing, and frankly alarming consumer experiences I've ever

I had to order a new key for my car. was told it would be available on Wednesday, I ordered it on a Friday, I called a week later to see where the key was, I was told "they did not know". I had to pay

Went there to get a lug nut lock key for a Volkswagen so their brand car they didn't have it. Got there at 5:30. Then service wouldn't just take the 2 min it'd take to take them off which I had just t