Two-Star Review I'm very disappointed with my experience with Geek Squad. Unfortunately, the service I was charged for does not match what was claimed to have been done, and I have proof of that. They

Tech hold music is AWFUL! obvious ploy yo get you to hang up instead of holding for 15 minutes or more.

Bummer. This was a miss for me. When I walked in, I was greeted. I was asked if I needed help in an area. I said yes actually, I need help with the printers. He said he would send someone there. I wai