Subject: Formal Complaint Regarding Poor Customer Service Dear Drake, I am writing to formally express my dissatisfaction with the customer service I received from LA-Z-BOY on multiple occasions. On 0

I just had the best experience purchasing a recliner at this location. The sales person, Julius was fantastic! He was very knowledgeable, not at all pushy and listened to exactly what I was looking fo

I paid close to $2000 for my la-Z-Boy recliner. I've had nothing but problems and the company keeps sending repairmen out to fix, they all tell me the same thing," your chair is supposed to sound like