I've been taking my cat to this clinic for over 10 years without any issues. However, in the past year, a particular veterinarian has refused to treat my cat, claiming it was "too aggressive." Today,

Banfield called me 15 minutes before closing to let me know they double booked my appointment for tomorrow morning. Customer service rep did not apologize and tried to blame the error on me. She also

Drove in from Kyle for follow up appointment for dog in CHF. Was informed appointment was at Mueller location. Was told they could not see me today as they are all booked up. Banfield could not spare