I had a terrible experience trying to buy my engagement ring on August 9th around 11:00 AM. I had a ring on hold for me to buy and the young man gave me terrible customer service. He wasn't helpful an

Quoted me $183 to repair my gold rope chain, giving me a narrative of a whole bunch of crap about having to buy a new "specialized" clasp, when all I HONESTLY needed was a small ring and a solder! Luc