I bought a janome online and was having some issues and decided to bring it in thinking it needed servicing. Mike their repair technician was kind enough to show me I had the bobbin threaded wrong and

Liz personalized a jacket for my daughter. It came out wonderful!! The embroidery was just as I wanted!

Friendly, helpful and clean! I needed an attachment for my Janome machine. They replied to my email promptly, and the owner even brought the part from the Wheaton to the St. Charles store so it would